Privacy Policy
We value your trust and are committed to protecting the privacy and security of your personal information.
Last Updated: November 18, 2025
Desert City Wellness ("we," "us," or "our") operates the website https://desertcitywellness.com/ and provides IV Drip, weight loss, and other wellness services. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect We may collect the following types of information:
Personal Identification Information (PII): This includes your name, email address, phone number, and date of birth, which you may provide when you book an appointment, fill out a contact form, or create an account.
Protected Health Information (PHI): As a wellness provider, we collect health and medical information during your consultation and treatment. This may include your medical history, current health status, and treatment records. This information is handled with the highest levelof confidentiality, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Technical and Usage Data: When you visit our website, we may automatically collect information such as your IP address, browser type, and how you interact with our site (e.g., pages viewed). We use this information to improve our website and services.
Cookies: Our website may use "cookies" to enhance user experience. You can set your web browser to refuse cookies or to alert you when cookies are being sent.
How We Use Your Information We use the information we collect for the following purposes:
To Provide Services: To schedule your appointments, administer treatments, and maintain your client records.
To Communicate With You: To respond to your inquiries, send appointment reminders, and provide customer support.
For Treatment and Operations: To consult with our professional staff (registered nurses) about your care and for internal operations such as quality assurance and business planning.
For Marketing (With Your Consent): We may send you promotional emails about new services or special offers. You may opt out of these communications at any time.
To Improve Our Website: To analyze usage data and improve the functionality and user experience of our site. As noted on our contact form, this site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
3. How We Protect and Share Your Information Security: We implement robust physical, administrative, and technical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. We are committed to maintaining compliance with HIPAA to ensure the confidentiality of your PHI.
Sharing: We do not sell, trade, or rent your Personal Identification Information to others. We will not disclose your Protected Health Information to any third party except as permitted or required by law, or with your written authorization. We may share information with:
Business Associates: Third-party service providers (e.g., our booking software or payment processor) who perform functions on our behalf and are legally bound to protect your information.
Legal Requirements: If required by law, such as in response to a court order or subpoena.
4. Your Rights You have certain rights regarding your information, including:
Access: The right to inspect and receive a copy of your personal and health information (subject to certain exceptions).
Examples:** The right to request an amendment to your information if you believe it is incorrect or incomplete.
Opt-Out: The right to opt out of marketing communications at any time by following the "unsubscribe" link in our emails or by contacting us directly.
5. Children's Privacy Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
6. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
7. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: Desert City Wellness 1533 N. Lee Trevino Suite A2, El Paso, TX | (915) 332-9123
Your premier El Paso destination for IV therapy, weight loss, and total wellness. Experience the benefits and feel the difference instantly.
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